Herb Valley Terms & Contiditons

We are dedicated to your health and wellbeing, to customer service and making your visit to (the “Site”) an enjoyable experience! Before you use the Site you need to understand that we do obtain some of your behavioural and personal details. For example, we cannot process orders without obtaining some of your basic details such as your name and delivery address, and we cannot send you invoices, information, news and promotions without obtaining your email address. As indicated in the Terms and Conditions it is very important that you read this Privacy Policy before you use the Site.

It is very important that all information that you enter is up to date and accurate to ensure the integrity of your account, that the services we provide are meaningful and that we provide a more positive experience. You can view and amend your information by logging in to your account at Herb Valley. The information that we collect and store includes your health profile (including any health interests that you have indicated to us), addresses and past orders. Our staff members may access your information only when required. We may also disclose your personal information to our agents or sub-contractors however we will only do so for the purposes set out below under the heading “HOW WE USE YOUR INFORMATION”. Our agent or subcontractor will be obligated to use the personal information in accordance with the terms of this privacy policy. We will also disclose your personal information if we are required to do so by law. Our web server also records your visits to the Site and logs any information obtained from those visits for the purpose of statistical analysis. Our web server may obtain your server address (not identified by individual), top level domain name, duration of your visit (including date and time), documents downloaded, pages visited and the type of browser used. No attempt is made to identify you as a person with your browsing behaviour. However, web server logs may be reviewed and provided to any authorised person in the event that we are required to provide that information by law. Herb Valley your information to help improve the management and operating of our business and to improve our services with the view to enhancing the experience for our customers. We do not sell, provide, or allow access to your information to any external parties without consent.

If you subscribe to our email communications we will send you our eNewsletter, special offers, promotions and other marketing material to the email address nominated by you. You will also be sent these communications if you indicate that you would like to receive our email communications when you create a profile or place an order. You are able to unsubscribe from these communications by contacting us by email at [email protected] or clicking the unsubscribe link at the bottom of our emails.